Peter Dorfman
Peter Dorfman is a quick, effective, expert writer and editor, bringing a broad range of professional and personal experience and knowledge, sure-handed style and attention to detail to a wide variety of projects and media.
He is effective in delivering many types of products, from a brief blog post to a full-length book: Articles, technical or marketing white papers, proposals, speeches, presentations, technical writing (e.g., manuals and many kinds of consulting deliverables), policy/procedure documentation, web site copy, sales and marketing collateral, press releases and backgrounders, news writing, multimedia scripts.
Mr. Dorfman brings professional and personal domain expertise in numerous fields. He is an expert and certified consultant/practitioner in IT Service Management (ITIL®); he has19 years experience in Knowledge Management. He is the author of a book and numerous journal articles, as well as an original training course, on Knowledge Management Adoption.
Mr. Dorfman offers clients:
- Industry experience/expertise in high technology/software development, biotechnology/pharmaceuticals, health care, medical devices, food technology, retail/consumer products, financial services. Ghost writing for executives and professionals on subjects ranging from entrepreneurship and launching a technology start-up to technical esoterica such as genetic toxicology and the rheology of chocolate.
- Personal/avocational experience in travel (five continents), parenting, sports (fencing, sailing), hobby farming (goat breeding), personal computing and the Internet, blogging, photography, politics.
- Experience in multiple media: Newspapers, professional and consumer magazines, web sites, blogs, wikis, electronic multimedia (CD- and web-based corporate presentations), online help systems (software), online knowledge base content, radio, print brochures. Skilled user of MS-Office Suite, including Word, PowerPoint, OneNote, Visio, SharePoint, as well as four different wiki platforms and five different blogging systems.
- Depth as an Editor and Publisher: Launched or established direction for trade publications. Served as managing editor; managed staff and freelancers, supervised production contractors and managed editorial/production budgets.
- Experience as a leader of international, cross-functional teams; advisor to executives, managers and line personnel.
Peter Dorfman’s work has appeared in such publications as:
- The Atlanta Journal & Constitution
- Call Center Solutions
- CityPaper (Louisville, KY)
- CRMAdvocate
- Customer Support Management
- Genetic Engineering News
- InformationWeek
- KM World
- Knowledge Inc.
- Knowledge Management Magazine
- Knowledge Management Review
- LAN Magazine
- The Medical Business Journal
- Pharmaceutical Executive
- Profiles (Continental Airlines in-flight magazine)
